FAQs

Orders are delivered in 1-3 business days (Monday to Friday).

Shipping within Italy 🇮🇹 is free for all orders over €30.

For orders to European Union 🇪🇺 countries other than Italy, the shipping cost is €8.00.

You can use

  • Credit or debit cards,
  • PayPal (for the full amount or 3 installments),
  • Klarna (3 installments),
  • Satispay,
  • or pay cash on delivery by selecting the "Cash on Delivery" payment method.

The cash on delivery service is only available for Italy and costs €4.90.

Yes, you have 30 days from the delivery date to try your product and return it if necessary.

All our products are covered by a 2-year warranty. If your product has a manufacturing defect and less than 2 years have passed since your purchase, please contact us at support@nalagirl.com to return your product and receive technical assistance.